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The standout response to Covid-19 has come from local systems

Covid-19 highlighted the effectiveness of local system responses, with leaders and staff innovating while central government lagged.

Get ready for increased demand for housing services after Covid-19

The government’s rough sleeper directive has led to 90% being housed, but the pandemic’s impact on housing services is growing.

3 tips for applying behavioural science to public services messages

Behavioural science is crucial in shaping crisis communications, ensuring messages are clear, simple, and effective.

Tactics to support the health workforce

Support your workforce through crisis with sustainable planning, trauma support, journaling, and a reformation lead.

The week the crisis changed for local government

Crisis perceptions shift: health to community, national to local, and acute to chronic. Reformation requires tailored strategies.

COVID-19 guidance: summary of online resources

Summary of online COVID-19 guidance for public services, covering housing, digital, healthcare, education, and more. Updated regularly.

8 internal comms tips during Covid-19

As Covid-19 forces remote work, choosing the right communication tools is crucial. Resources include guides on channel selection, internal comms...

Proactively identifying potential risk in the community: 5 tips

Covid-19 has increased safeguarding risks for children. We’re helping councils identify at-risk families through data.

The image shows a downward-trending red arrow across a grid background, with small virus-like icons scattered around it. The visual suggests a decline or reduction, likely representing falling infection rates, reduced cases, or decreasing impact related to a virus or public health issue.

Do councils have the financial resilience to survive Covid-19?

The £1.6bn emergency funding may be insufficient for councils facing long-term financial strain due to Covid-19.

Recovery isn’t the right word – let’s talk about reformation

Covid-19 presents a chance to rebuild local government. We must embrace reformation, not return to the past.