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Expert opinion carefully crafted to help senior leaders across the public sector to embrace complexity, find new ways of thinking and solve problems.
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6 reasons why this financial challenge requires a different mindset

Local authorities face a triple challenge: resilience, financial sustainability, and protecting outcomes in the Covid-19 aftermath.

MCA briefing: impact of Covid-19 on public services

I discussed Covid-19’s impact on health and local gov, highlighting improvements in integration, demand shifts, and finance.

Advancing learning through collaboration – reflections from the Human Learning Systems webinar

Jon Ainger and I discussed Human Learning Systems and EDGEWORK in public services, focusing on system relationships and management.

Councils must help businesses to be bold

To aid recovery, local businesses must be given freedom to diversify, with support from councils in removing regulatory barriers.

The standout response to Covid-19 has come from local systems

Covid-19 highlighted the effectiveness of local system responses, with leaders and staff innovating while central government lagged.

Get ready for increased demand for housing services after Covid-19

The government’s rough sleeper directive has led to 90% being housed, but the pandemic’s impact on housing services is growing.

3 tips for applying behavioural science to public services messages

Behavioural science is crucial in shaping crisis communications, ensuring messages are clear, simple, and effective.

Tactics to support the health workforce

Support your workforce through crisis with sustainable planning, trauma support, journaling, and a reformation lead.

The week the crisis changed for local government

Crisis perceptions shift: health to community, national to local, and acute to chronic. Reformation requires tailored strategies.

COVID-19 guidance: summary of online resources

Summary of online COVID-19 guidance for public services, covering housing, digital, healthcare, education, and more. Updated regularly.