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A day in the life of a Senior Consultant… Amy Long

Privileged to help frontline council staff turn service improvement ideas into reality.

The image features a bold promotional banner for The Edgework Manifesto. On the right side, a black book stands upright against a vibrant lime-green background. The book cover reads: “THE EDGEWORK MANIFESTO” How to deliver sustainable change in complex public services A small stack of copies sits beneath it, reinforcing the sense of a published work ready for distribution. The clean design, strong colour contrast, and minimalist layout give the image a modern, confident feel—suggesting thought leadership and practical insight into delivering sustainable change within complex public systems.

Interview: East Riding’s John Skidmore on System Leadership

John Skidmore shares insights on system leadership, emphasizing trust, collaboration, and a shared ambition for success.

Which are the highest performing councils in relation to adult social care?

The MJ has published the top performing councils in adult social care, driving debate on outcomes, funding, and best practices.

Guest blogpost: How parents added value to Valuing SEND in Herts

In Hertfordshire, IMPOWER’s Valuing SEND programme involved parents from the start, focusing on outcomes and improving family-professional relationships.

he image shows a simple illustrated clipboard with a checklist on it, set against a bright pink background. The clipboard has several ticked checkboxes, suggesting themes such as: Tasks completed Planning or prioritisation Project management Auditing or compliance To-do lists The clean, minimal design gives it a modern and organised feel—ideal for representing productivity, action planning, or structured processes.

3 ways to tell if your strengths-based approach is delivering improved outcomes

Evidencing the impact of behavioural science is challenging but essential for maximizing outcomes and guiding priorities.

The image shows a stylised illustration of a hand holding a megaphone against a teal background. The megaphone is white and pink, suggesting themes such as: Communication Announcements Promotion or marketing Raising awareness Public engagement Sharing key messages The clean, modern graphic style makes it well suited to represent campaigns, stakeholder engagement, or broadcasting important updates.

Highest performing councils in adult social care

The highest performing councils in adult social care have been revealed, focusing on outcomes and value for money.

A photograph of a workshop session in a meeting room, with around twenty participants seated at round tables reviewing papers and laptops while two facilitators present slides on a projected screen at the front. The slide reads “Implementing WINning PSB Large Datasets,” and the room is set up cabaret-style with notepads, water bottles and refreshments, suggesting a structured group learning or strategy session.

3 key themes from our first Valuing SEND Shared Learning Event

The Shared Learning Event highlighted the Valuing SEND approach’s role in creating an inclusive, sustainable SEND system.

Local government budgeting: a complicated solution in a complex world

Financial strategy in the public sector requires an EDGEWORK overhaul to embrace complexity and focus on outcomes-driven change.

James Swaffield appointed new Health Director

IMPOWER Consulting is delighted to announce the appointment of James Swaffield as Health Director. James joins IMPOWER from Gate One...

Don’t be surprised if ‘service users’ expect to use services

Labels shape behaviour—using “service user” narrows focus, while “people” keeps it broad. Language matters in social care.